Event Applicants

Bib Number Assignment

Race Directors have the ability to assign bib numbers by sorting the last name, first name or the registration date.
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Race Applicant Edit Feature

Race Applicants now have the ability to log back in later and change his or her applicant information?
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Race Kit Labels

Easy way for the race director to print labels for the race package preparation.

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Login / Signup with Facebook!

You now have the ability to login / signup with your Facebook profile!
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New Transfer Option

Race Directors can now set up events to allow applicants to do self-transfers.
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Participant Self-Transfer

Race Directors often receive requests to transfer participants from one event to another. Participants can now complete their own transfer.
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Exports and Reports

Exports

With export tool, Race Directors can collect information important to their event.
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Race Director Export Tools

Race Directors have the ability to export participant data for their events.
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Race Set Up

It's all in the Branding

Our Registration system now displays your Race Logo on registration confirmation pages and email correspondence to event participants.
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Volunteer Registration

Did you know that Race Directors can set up their races to include Volunteer Registration?
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Limit Your Shirt Selection

Race Directors have the ability to set caps on the free shirts for events.
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Race Director

We can assign more than one Race Director to your Race.
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When Are Mandatory Questions Useful?

You can select the mandatory field on the race submission form.
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Events Caps

Race Directors can add an event cap to the race form or individual events to prevent over capacity within the race.
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Canadian and US Event Pricing

Race Directors can offer Canadian and US pricing for events.
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Want to Duplicate Last Year's Race?

Submitting your event has never been easier. All it requires is your quick review and approval to go live.
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Discount Code Option for Registration and Event Fees

Discount code that will waive the registration and event fees.
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Submit your Event Online

Get an early start in promoting your events for the 2016 race season.
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Works on All Devices

Your participants want to register on mobile devices Ė this is our new reality!
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Help Centre

The Help Centre is designed to provide a complete self-service support option for our participants.
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New Shirt Image Option on Race Forms

This is a great feature to promote your event shirt to Participants.
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New Age Limitations Feature

Race Directors now have the ability to have events with age limitations.
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Responsive Design

Responsive design allows events registration forms to display content on different devices without sacrificing user experience.
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New Hidden Event Feature

Race Directors now have the option of hiding an event when submitting an event.
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New Colour Themes

Race Directors now have the option of selecting a colour theme for their race pages.
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Limited Use Discount Codes

Race Directors now have the ability to add a cap to the number of discount codes for events.
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Discounts for Clubs or Groups

Races can offer exclusive discounts for Clubs or Group organizations.
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Race Form Modifications

Race Directors now have the ability to modify several areas on their race forms.
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Spread the news about your race!

Did you know Running Room has the largest Run Club membership in the country? Your local Running Room store communicates with its Run Club members with a weekly email announcing the latest information on the local and national run scene.
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Save your Race Draft

Race directors now have the ability to save a draft of your race registration page and go back at a later time to edit details.
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Race Submissions French Fields

Race Directors can now submit their events in English and French. Selecting Display French on information fields allows you to enter French content to your form.
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New Shirt Size Standardization

We have made it easier for Race Directors making a change to the participants shirt size. Now the shirt selections are displayed in a teardown menu that matches the shirt data the applicant selects when they register! This prevents data entry errors and ensures Shirt exports are correct.
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Unisex Shirt Sizes

The race submission form allows Race Directors to submit Unisex or Gender specific youth sizing.
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Submitting Optional Event Shirts

Not all events offer free shirts for participants. If you are charging for the participant shirt you can submit the details in the Optional Event shirts fields.
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Using the Duplication Tool to Submit a Race Series

If you have a series of events that have identical fees and race details you can submit the first event in the series and our race team will set up your event details and give you access to the event.
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Expandable Team Registration

If you have a team event with a fixed fee for a minimum / maximum number of participants Race Directors should set the team submission to be expandable.
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Coupon Codes

Race Directors now have the ability to add coupon codes for their races. You will have the ability to do this in race admin, in the Event Form area and no longer have to request this from our race admin team.
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Mail Tool

Mailing Labels

Race Directors have the option of printing Pre-formatted Mailing Labels.
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Maximizing your Email Tool

Race Directors can stay in touch with their participants using the Race Director email tool.
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New On Board Email!

Race Directors will now get an automated email letting them know that their race submission has been received by our web team.
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Registration

Reserve a Spot!

A registration feature found only on the Running Room Registration portal.
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RD Notify

Race Directors have the ability to receive an email when an applicant has registered for your race.
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Manual Entry

Race Directors can manually add applicants to their race to include offline registrations along with online registrations in the Race Database.
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New Confirmation Page

We made new improvements to the Race Registration confirmation page! This page is now easier to read on your mobile device. Sharing this information is a simple button click on your participantís social pages. Itís a great way to promote the race and fundraising.
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Registering a friend or family member for an event.

Applicants can register someone else in the same event without creating another profile.
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Inactivating Events

In the event that you need to shut down race registration early Race Directors can do this in Race Administration.
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Refunds and Transfers

Announcing Applicant Refunds Changes

Race managers can now issue refunds directly back to the race applicants.
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Transferring Applicants

A common request Race Directors will get from applicants is to transfer from one event to another. This can easily be done using the transfer feature in the race admin utilities.
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Online Reimbursements

Our system logs all on-line payments that take place through our secure payment portal and these are designated as online payments.
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Participant to Participant Transfer Tool

Race Directors also have a utility to initiate a transfer in the administration area.
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Participant to Participant Transfer Tool and Fee Option

New tool that allows applicants to manage transfer of their application to another person if they are not able to attend.
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Processing Partial Refunds

Race Directors have the ability to process full or partial refunds on applicant transactions. Partial refunds can be done if you only need to refund additional purchases.
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Transfer Information

To clarify the transfer options for event applicants we added additional information to the race registration forms.
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Insurance

Ticket Guardian

Running Room has partnered with TicketGuardian to provide Participant Insurance at no charge to Event Directors.
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Budgets and Payments

Race Budget Tool

The Budget feature allows Race Directors to manage the entire event budget on-line.
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Electronic Fund Transfer

Funds for your Race Registrations can now be transferred directly to your Bank Account.
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Visa Checkout

With Visa Checkout, you skip the hassle of re-entering your credit or debit card number each time you register online.
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Privacy

Privacy

Applicants who have concerns about their name appearing on the public confirmation or fundraising pages have the option to be hidden from these pages.
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Applicant Privacy

Be aware of your applicant's privacy requests. Applicants who register can select to have their name hidden from the public confirmation list.
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Charity and Fundraising

Accountability

We automatically separate all charitable funds and remit directly to the Charity on a monthly basis.
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Charitable Donations

Charities have the option of selecting temporary or official tax receipts for fundraising.
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Personal and Team Fundraising Pages

We are pleased to announce that our Fundraising tools are now fully integrated with the most popular social networking tools.
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Leaderboards

Race Directors can now showcase their Top Fundraisers, Top Donors and Top Fundraising Teams by activating the Event Home Page displays located on your Race Information Page.
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The Power of Reach

Expose your Race and Charity to Running Rooms 3.2 Million unique website users and 107K members on FB.
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Fundraising Goals

Applicants can fill in their fundraising goals at point of registration.
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Fundraising Dashboard

If your event is associated with a charity, fundraisers can set up and view fundraising dashboards from their members profiles.
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Fundraising Dashboard - New Image Upload Feature

We are pleased to announce that your event participant fundraisers can now associate images to fundraising profiles.
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Team Fundraising

As you know the new fundraising tools allow your event participants to fundraise as a part of a team as well.
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Pledge to the Team!

We now have a new pledging option allowing pledges directly to a team. If a donor wishes to donate to the team and prefers not to donate to one member they can select the team donation tab. An ideal way to make an anonymous donation to the whole teamís effort!
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Registration Refund - When Donation Goal is Met

If your race is affiliated with a charity and offer registrants refunds once the donation goal is met, we can now set up your event to automatically issue refunds once their goal is achieved! Our admin team can set the Fundraising Target on the race form to issue a refund once the goal is met. You can set a specified amount or offer a full refund.
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New Fundraising Milestone Notices

When one of the milestone fundraising goals has been reached a message is sent out to the fundraiser giving them notice of the goal obtainment. This is an automated process and controlled by the fundraiser via their fundraising dashboard in the notification section. Team captains will also receive these emails when team fundraising hits the milestones.
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Social Tools

The Power of Trust

Take advantage of our networks massive traffic - 3.2 Million unique website users and 107K members on FB.
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Login / Signup with Facebook!

You now have the ability to login / signup with your Facebook profile!
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Social Media Integration

You can now link your Twitter and Facebook feeds directly onto your Race Registration page!
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Leaderboard

Race Directors can now show live Race Participant Totals and Global Fundraising Totals on their Race Home Page Summary Leader Boards.
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Submit your Event Online

Get an early start in promoting your events for the 2016 race season.
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Social Linking

We are excited to introduce another new feature to the Running Rooms Race Registration tools Ė Social Linking.
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Market Your Race

Are you making the most of your marketing tools to promote your race? Facebook, Twitter, Instagram and Snapchat are free tools that you can use to expand your reach. Share your race to your social media feeds.
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Help and Support

Thank you for being apart of our team! We often add new tools to improve our race platform. To help you make the most of the tools available, we have provided race resources available to you at your finger tips.
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Brand Your Event

Capitalize on the opportunity to reach and promote your race through window graphics at one of our Running Room locations.
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